Common Reasons New Car Owners Overpay for Service
The service advisor didn’t even look dishonest. That’s what confused my cousin afterward. The man spoke politely. Offered coffee. Explained everything using calm technical language while typing rapidly on a tablet screen. The dealership waiting lounge had soft lighting, clean sofas, and giant posters about “customer trust.” Three hours later my cousin paid nearly ₹19,000 for the first major service of his compact SUV. On the drive back he kept repeating:“Maybe modern servicing is just expensive now.” It wasn’t. At least not entirely. A few days later we checked the invoice carefully. Engine flush.Injector cleaning.AC disinfectant treatment.Premium windshield additive.Some “special protection package.”Labour overlap charges hidden creatively inside bundles. Half the things sounded medically unnecessary. The car had barely crossed 12,000 km. That’s when he understood…
